Customer Testimonials
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I had a great experience purchasing a Mahindra tractor from Ultimate Cycle. I am 600 miles away and Larry made the experience seamless and helped me with an app to get it shipped to me. Best price I could find on the eastern seaboard as well. Highly recommended dealership. |
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Got my son his first 4 wheeler the staff was awesome and extremely helpful highly recommend |
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Warren and Steven were fantastic to deal with. They patiently dealt with my back and forth between brands, answered all of my questions in a timely manner, and when they didn't know the answer, they found it. Prices were very fair and the purchase/processing was in and out the door. |
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Fast professional customer service |
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Very easy to deal with👍🏼 yall get with Larry Minnick for all your off road needs! |
Keith Westcott 2/7/2025
Recently purchased a 2025 Suzuki GSXR 1000R from Warren and the team at Ultimate Cycle. The entire process was smooth, quick and fun for my family and I. My family and I were greeted as soon as we walked in and Warren made sure to walk me through all questions I had about not only the GSXR but the other bikes I was interested in. Additional points for never making us feel like our 4 kids were ever a problem and allowing them to join in on the whole experience! We will 100% be back to purchase again to get the Mrs on her own and some dirt bikes for our boys!
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I can't say enough great things about Larry ,Vic and the whole team!!!! A bunch of awesome guys to buy my motorcycle from. I traveled out of my state to go to Virginia to pick up my motorcycle and so happy that I did!!! 10 out of 10 yall ROCK |
Yuri M said:
Chriag said:
I had the pleasure of working with Larry, and I can confidently say he is one of the best sales professionals I’ve encountered. From the very beginning, Larry was attentive, knowledgeable, and genuinely invested in understanding my needs. He took the time to answer all my questions and ensured I felt confident in my decisions. Larry’s professionalism and excellent communication skills made the entire process seamless and enjoyable. He went above and beyond to make sure everything was handled efficiently and exceeded my expectations. It’s clear he takes pride in his work and values his clients. If you’re looking for someone who is trustworthy, hardworking, and personable, I highly recommend Larry. He’s a true asset to his team, and I wouldn’t hesitate to work with him again in the future. Thank you, Larry, for your outstanding service!
Troy F said :
Just picked up a KRX from these guys, everyone was great and super helpful! Highly recommend.
Nov, 12 2024
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It has been many years, actually decades, since I have been on a bike. After much research, I decided on a 2024 Kawasaki Vulcan S. Steven got me started and Larry finished up the deal by accepting my first offer. Great experience overall and would defiantly recommend. Well done gentlemen! |
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Great team to work with. They did everything they said they would do. I’ll be doing business with them again in the future. |
Oct 17 , 2024 Max H said:
Super efficient, I want to congratulate those who run this place as well as the people who do the work every day to make all their customers feel comfortable and satisfied. Many thanks to Lance, from the beginning he provided me with a very professional service and above all, which I see is the most important thing, the service and attention after I bought my motorcycle with them meant a big point of difference for me. Thank you Lance for everything, for helping me with the purchase, for helping me tie my motorcycle to the truck and for being there later when I needed your help even though I am more than 200 miles away from the store. Very pleased with my CF moto NK800.
Oct 12 , 2024 Brian B said : I recently purchased a new 2024 Z900 from Ultimate Cycle, and I can’t recommend this place enough. Lance, my salesman, made the entire experience incredibly smooth and enjoyable. From the moment I walked in, his extensive knowledge of motorcycles was evident. He answered all of my questions with patience, provided detailed information about the bike I was interested in, and helped me find the perfect ride without any pressure. His sales skills are top-notch, and it felt like I was dealing with a true motorcycle expert who genuinely wanted me to make the best decision. Equally impressive was the other Lance from finance. He made the financing process seamless and stress-free. Not only was he extremely knowledgeable, but his friendly and personable nature made it feel like I was working with an old friend. He went above and beyond to ensure I understood everything, and his focus on customer service was clear throughout the process. He truly made the financial side of the purchase easy to navigate. The entire team at Ultimate Cycle was fantastic. The store was spotless, and everyone there was friendly, helpful, and well-informed. It’s clear that they all share a passion for what they do and care about providing a great customer experience. I highly recommend Ultimate Cycle to anyone looking for a new motorcycle and a great buying experience. As a first-time buyer, I couldn’t have asked for a better team to guide me through the process. I will definitely be returning for all my future purchases and service needs!
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Everyone and everything when smooth and everyone knew what they were talking about |
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Just made our 3rd purchase from Ultimate Cycles. We have been pleased with our sales rep (Larry), GM (Steven) and service with Danny. Our next purchase Will be with Ultimate Cycles as they have an incredible track record!!!! |
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I was very happy with the staff and the products offered. The tractor I went to see that morning had just sold, but they were able to get another in less than two weeks. I got a fair trade on my old tractor and the deal was done in record time. |
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If you are in the market definitely check out Ultimate Cycle Discount PowerSports everything was super smooth from my trade in to the sale. 100% would work with again!! |
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Excellent experience purchasing motorcycle. None of the normal going back and forth between salesman and "bosses" to get a price. Paperwork processed and bike prepared quickly. Thanks Lance for making this easy. |
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Had a fall out with a big name online retailer delaying a parts order. Called Ultimate cycle and everything I needed was in-stock and the service was great! They also had a good selection of bikes and atvs on the showroom floor. Definitely will be back for future part needs. |
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Larry and the staff were great to work with during the purchase and best price around. Thanks again Larry. |
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Drove from out of town to pick up a new machine. Larry and staff were very friendly and helpful. My time in the dealership was quick as they had everything ready. With that, I was able to drive up, finish up paper work and drive home in a day. Thanks ultimate cycle |
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Staff was super friendly and helpful. Very happy with our purchase. Lance Taylor was great with going over everything and answering all of questions. |
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Ultimate Cycle were selling a brand new Z900RS Cafe for ~$1000 less than dealers in my area. Robb was very patient and helpful in organizing and informing my purchase. I had help picking out gear there too after finishing payment for the bike. Everybody was super nice, helpful and knowledgeable. |
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Great experience with Larry and team. From 600 miles away the process was smooth and the price was unbeatable. Thank you guys for a great experience purchasing my first new motorcycle!! |
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Delight of an experience, from the moment I reached out via their website to the welcoming showroom visit. Zero pressure buying from no one - call out to Lance who helped at every stage. |
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Super friendly staff and amazing deals. Bought my first new bike and I don’t think the process could’ve been any more easy for me. Larry helped me load the bike after my purchase without me even having to ask. I would definitely recommend this dealership if you’re trying to get yourself a good deal and also wanting to do business with a good group of people. |
APRIL 16, 2024
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Awesome group of people. Super quick and easy and saved a ton. No nonsense and no up sale or bait and switch tactics. Larry was my guy but everyone there was great. Definitely worth the 3 hour drive! Great looking store with some vintage eye candy as well. Well done guys, well done. |
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Awesome, awesome place!!!! The people were friendly and when inquiring about one of their cycles, no one is overly pushy!!! Purchased my GXR-8r from there and the process was ridiculously easy! Everyone seems genuinely happy for you after a purchase! They also have a great selection! I'll definitely be shopping here again! |
April 4th, 2024
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Great customer service! Good products, knowledgeable staff, good location. |
MAR 24, 2024
STANLEY J said:
Everyone at Ultimate Cycle was very friendly and helpful with my purchase. I think my little 700CL-X is a real cool little bike. The ride is real smooth for a small bike.
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Called ahead 1 week prior to discuss pricing. |
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Got a great sale price on a new 2024 KLX 300 SM. Dave in sales was very good to deal with, friendly and knowledgeable. Entire staff were friendly and efficient. They have many makes and models in stock, worth the drive! |
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Great place a lot of envoy to compare with.The sells staff was knowledgeable and answered all my questions 😀 |
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I want to say thank you to Lance (both of you) for all of you assistance with my 2024 GSX-R 750. The people and the service were great. I am loving my new motorcycle and will look to you guys for business in the future. |
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Took my 2023 DR650 in for 600 mile first service and Danny who is the service manager down here asked me if I was interested in having them throw on an after market pipe and jet kit... Dang right I wanted that, but I didn't realize until after I got it back how much I NEEDED it. It's an entirely different bike. It's the bike it was meant to be. Bravo Danny, you guys are all aces! |
All of the staff were knowledgeable and excellent to work with! I have done business with Ultimate Cycle for years, each new experience is better than the last.
We purchased a Mule 4010. Our first meeting with Larry was excellent. We had been to a different dealership prior to going to Ultimate Cycle. The experience was terrible. Larry was able to show us the Mule we were looking for, explained the features and gave us an out the door price. I would highly recommend this dealership.
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I had a great experience, Dave in sales was more than nice and very patient. I am definitively going to refer to this place to anyone who wants a motorcycle or adventure vehicle. |
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We recently purchased a Kawasaki Mule from Lance and his team. What a great experience. Very knowledgeable about the equipment, no pressure sales, absolutely the best customer service from beginning all the way through closing. When we went to pick it up their inside team from their financial expert to Vic their service manager made us feel like we had been their customer for years. I certainly would purchase from them again if needed. |
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I dealt with Larry, who was an awesome salesman to work with. Everyone I met was very friendly and informative but not pushy at all. |
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Very helpful staff who are well-informed about each vehicle. This business is much better than going to Kabota for a tractor where I'd been certainly discriminated against as a female. |
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Dave was awesome. If I decide on another motorcycle, I will definitely give him my business! The whole team was absolutely awesome to work with |
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What a wonderful experience brought by the team at Ultimate Cycle. If you are looking to get on a new ride or just have questions about a potential vehicle, I highly recommend stopping by. From the first call with Dave, to the paperwork with Steven I was treated like a friend who just loves to ride. There was no pointless sales pressure and the entire process is designed to answer your questions and offer valuable solutions if required. |
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Nice folks and great job servicing our SXS's we have taken 2 there and they were quick and affordable |
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Dave was amazing from the start! He assisted and talked to me about things many dealerships wouldn’t discuss with you. As my first bike he took the time to walk me through everything that I needed to know about my bike. I love this company and enjoy that everyone was super kind and friendly. I’m not going anywhere else because I know I can rely on them! |
July 5th, 2023
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Love this place outstanding customer service
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Great customer service. |
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Bought my first new motorcycle from these folks, came in knowing what I wanted after shopping around and they made the whole experience quick and easy, from initial deposit to loading it onto the trailer. Thanks to Lance and Larry for their help! |
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Low processing fees. Nice knowledgeable sales team. No pushy salespeople. Service center is always busy but they’re helpful. |
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Honest and informative employees. I bought a Kawasaki Mule from them in 2018 and have been impressed with their service dept. The only complaint I have is I wish they were open on Mondays. |
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great place great people would recommend them if you need new mc or atv thanks T Masetti old biker |
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Having Dave help me research prices and understand the differences of the bikes was a strong reason why I ended up purchasing my KLX300R. It was an amazing experience and I’m glad that I bought the bike at this shop. Overall I felt welcomed and everyone there had knowledge of the products. I would buy from this dealership again in the future. |
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I had already done my research so it was an easy in and out experience. Lance was friendly as were all the other staff I interacted with. |
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As a new rider I can’t be more grateful for the excellent service I’ve received from these guys. From the moment I walked in 3 weeks ago looking for a helmet for my MSF course to purchasing a bike (after changing my mind several times on what I wanted). Finally decided on a ZX4RR btw. I felt like my needs were met with patience and understanding. Steven and Lance were great. I really wanna give Steven his credit because he took the time to guide me to a bike that I would be happy with based on my goals. I never felt like he was trying to “sell” me. He always was very responsive with email correspondence and really took his time to talk to me about what to expect as a new rider. I have social anxiety so it’s hard for me to meet ppl but the whole team at Ultimate Cycle definitely made the experience easy and painless (even dealing with the dreaded finance manager was a breeze). They make you feel like you’re more than just a dollar sign walking through the door. They genuinely care about their customers and that goes a long way for me. Will be purchasing from them again. |
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The perfect motorcycle buying experience, period! Dave was outstanding in assisting me get the right deal. Prompt replies, and within a few hours of reaching out to him the bike was fueled up, cleaned, and waiting out front. Highly recommend, I drove from about 100 miles to work with Ultimate Cycles, as they had the best deal and customer service hands down! I have already passed along referrals. Thanks again, enjoyed doing business with you! |
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Just bought a Kawasaki z900rs - Tony Martin an the crew at Ultimate Cycle made it the easiest vehicle purchase I've ever had! Everything went smoothly, I got a new helmet and gloves and some other gear too. The whole staff was super friendly and knowledgeable. Highly recommended! |
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Larry from ultimate cycle was excellent when it came for me to buy my 2023 kawasaki H2. The process was a breeze and everything was handled with top notch quality and importance! Will definitely be buying another bike from them again! |
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Great experience from start to finish, Larry and the team are very professional and are willing to work with you no matter the situation or circumstances. I will definitely be doing business with them again |
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Excellent place to find your next toy or parts, the sales and service department work in unison to provide a seamless experience. My sales person Lance Taylor took care of us from the minute we walked in window shopping, to installing tags and going over key features of the bike. Will definitely return for any future purchases |
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Chris G 2/10/2023
Great people, always accommodating. As long as my wife's happy everyone is happy and my wife is HAPPY !
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I am share a quick experience I had at this dealer. Been looking for Suzuki GSX-R 750 for about two years. On Jan 2 2023 saw one for a very reduced price here. Called up and spoke with DAVID WILLOUGHBY. He gave a price, I compared his verbal quote to couple of other spots, Ultimate Cycle had the best price in the end. No other dealer could touch it and what I got from other dealers...."hey that price aint real, Ultimate Cycle is loosing money etc." |
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Drove 2 hours for them. Best prices around and super friendly. |
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Joey:
We check our messages during our working hours. If you need imediate assistance, please call us @ 804.897.RIDE
Confirm Order
Thanks for the follow up Dave. My experience with you and Ultimate Cycle was an 11 out of 10...many thanks!
Nathan
Sep 25 , 2022
J Amedee
I purchased a 2022 zx6r about a week ago Larry was the best sales person I have ever met, he made it so easy for me, if you're thinking of purchasing from ultimate cycle ask to speak to Larry you will not regret it at all. Thank you Larry
Sep 21, 2022
J Hashbarger
Top notch team. Best in VA. Great job guys. Bike is awesome.
Hi Larry
Thank you for a great buying experience !
Every body in your store was so welcoming and professional.
I will absolutely take your survey .
Best regards
Sep 2, 2022
C. Leonard
Ultimate cycle is always on point and very professional. I would like to thank Dave Willoughby for his time and effort, Dave is always considerate and knowledgeable about products and purchases. Thanks for another great experience, Josh Stetson
8/26/2022
Chris Anderson
Patrick Q said
Ryan B Said
Been going there since 2017 when I bought my motorcycle and there for service as well they work well and ensure the customer are well treated.
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Great people, very knowledgeable, awesome prices. |
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"Customer service great. They are the only Mahindra tractor dealer in the area The next closest is Warrenton or South Hill. They have a large array a motorcycles and ATVs." |
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Can't even begin to describe how happy I am with everyone here. Super helpful and very hospitable. Walked me through every step down to the detail and made the experience very easy. I'm very happy I chose to buy my first bike here, and look forward to seeing them again! |
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Excellent service and fair pricing. Steven made my purchase easier than I would have ever expected. Great experience! |
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Good deals. |
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Excellent service and fair pricing. |
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Dave at Utimate Cycle was outstanding with his communication during my search for an ATV. I appreciate the entire team working with me. I would recommend them to anybody who wants to be treated fairly and with integrity. Thanks Dave! |
12/30/2021 D. Shrek
I am extremely happy with the motorcycle i purchased from Ultimate Cycle. The sales staff were attentive, and professional. They went out of there way to accommodate me and move the delivery up a full day. Title work was done professionally and all was smooth and easy. One of the best buying experiences I have had in quite some time.
I left the dealership to ride the bike home about 45 miles away, I was having so much fun...... a hundred miles later I arrived home with a grin from ear to ear. Let me say I have owned the Gold Wing and the F6B, I found both to be top heavy and slow to respond. However, this 2021 Vaquero put them all to shame! The new Vaquero, is powerful, economical, suspension is great, and it is a nimble MC that handles terrific. What is left to say is the dealership is awesome, the MC is exceptional, and it delivers at a moderate price point, some 5-9 less expensive than its comparable model by any manufacturer. Great Job Kawasaki! Superb service from Ultimate Cycle.
The best kept secret in V Twin Baggers
Dealership Experience: 5 Star Parts: N/A Sales: 5 Star _service: N/A Your Purchase: 5 Star
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I purchased a 20 teryx 4 and was very pleased with service i had with larry and the ultimate crew so pleased till i wanted to be a return customer might i mention all way from kentucky, i paid a deposit on a krx 1000 (non refundable) during time i was waiting for new one to come in i lost a family member and had missed work due to covid i was way behind on my yearly wages and told mr larry i knew id lose my deposit but it wasnt the right time and i needed to pass my krx on to next person in line, well to my surprise larry said he would get my deposit refunded i assure you these are best ppl anywhere and i will be returning as a customer i highly suggest you go see larry and the ultimate crew ! |
Testimonial Text 05/29/2021
Dave M
Friendly and helpful staff in both sales and service. When it comes to power sports I would definitely recommend Ultimate Cycle.
Testimonial Text 05/29/2021
Kevin
"Always great service"
Testimonial Text 05/10/2021
Bought my first bike from there the other day and it was the best experience I’d had going into a bike shop in my month of looking. Larry (the salesman who helped me) definitely made me feel comfortable picking a new bike out the entire time and I didn’t feel pressured at all into buying something I wasn’t ready for. Already put 100 miles on it the few days I’ve had it and plan to put way more on as well. Thanks all for the outstanding customer service from Larry to the finance department! If I wasn’t moving back to TX I’d be a loyal customer for life.
Testimonial Text 04/19/2021
Muy buenas motos, tiene de todo para lo que uno necesita
Testimonial Text 04/15/2021
If I could rate 6 Stars I would! Just purchased a new VStrom today and had a fantastic experience! Was given a terrific quote over the phone, it was a better quote than I'd received from two other dealers face to face so I was just a little skeptical about what I was going to encounter when I got there today. What a pleasant surprise when I got there and found exactly the quote I was given, the bike set up and ready to roll and terrific customer service from Danny in Sales, Lance in Finance and Chris (I think) in parts! It was worth the 10 hour round trip for me to get this bike and to have that kind of experience! Thank you Ultimate Cycle!
Testimonial Text 04/15/2021
Warm inviting atmosphere ,5 thumbs up !!!!!!!!
Testimonial Text 04/11/2021
Bought my bike here, had some warranty work done, and had tires put on here. Bought from Larry, dell with Chris in parts, and Danny in service. Have had awesome service from these guys! When there has been a snag in something, they handle it. Danny in service is great and if you have any problems with him, your probably a karen.
Testimonial Text 04/10/2021
I received a price over the phone and it was the price I paid out the door. Best price on the Teryx4 S LE we found. Fantastic experience with salesman named Larry! Entire staff was very helpful and polite!
Testimonial Text 03/26/2021
Great staff. Super great prices. Go there get a bike now.
Testimonial Text 02/26/2021
Nice people. Greeted me at the door. Appeared to be knowledgeable. Had a good selection of equipment.
Testimonial Text 01/09/2021
Didn't buy my tractor there, but had my service issues fixed without any headeaches or rudeness, very friendly and knowledgeable staff with the service department, highly recommend and will return for future business.
Testimonial Text 12/17/2020
Drove up from Virginia Beach to see a bike they had advertised online. Rolled out with the bike a short time later. No BS. They told me what they could and couldn't do to make the deal.
Testimonial Text :Chris, just wanted to let you know how satisfied I am with my scooter. The wife and I put 330 miles on it this past weekend. We stopped at an Apple house in the smokies and crammed a 1/2 bushel of apples and 2 pounds of green beans along with our small cooler containing drinks , into the trunk. Unbelievable. When Suzuki designed this bike, they had someone like me in mind. The fit and performance is perfect. Wanted to say thanks to you and all your associates involved , never have I experienced an easier sale. 5 out of 5 stars for all of you. Wish I was closer. I would stop by and say hi occasionally. Thanks again, Roy
Testimonial Text : I just purchased a new Kawasaki KLR 650 from Alex and I wanted to extend my appreciation. Alex was extremely knowledgeable and very friendly during the entire process. Everything was explained to me very clearly and it felt like Alex wanted me to have the bike almost as much as I did! He did a fantastic job and is an excellent salesman. When I decided what to get, I did my financing with Mark, and he expertly and clearly explained the process to me. My credit is less than ideal and he was very professional and worked hard to find me the right financing. I felt Taken care of the entire process. I am extremely satisfied with the service given to me and I will continue to use your shop and recommend you guys to all of my riding friends! Thank you! P.R.
Donnie L. Charles City State: VA Zachary City: Sandston From Rachel and David I HAVE PURCHASED TWO VEHICLES FROM ULTIMATE CYCLE. RECENTLY MY NIECE CRASHED MY ATV INTO A TREE, DOING SOME SIGNIFICANT DAMAGE TO THE FRONT. I CALLED KALIB IN SERVICE TO DROP OFF IT OFF FOR REPAIR. A FEW DAYS LATER HE CALLED WITH AN ESTIMATE AND I OK'D THE WORK. EXACTLY ONE WEEK FROM DROP OFF I WENT TO PICK IT UP AND IT WAS LIKE NOTHING HADE EVER HAPPEND TO IT. I AM VERY PLEASED WITH THE WORK AND WOULD RECOMEND THEM TO ANYONE AND EVERYONE! I had a great experience when I picked up my new 610 side X side. Ben Spalding did a terrific job explaining all of the accessories, driving do;s and don'ts. The paperwork was done and waiting for me when I got there. I'm very happy with my new Kawasaki 610, will recommend your dealership to all. 08/15/2015 Don Breivik , Fredericksburg, Va Great ride home! 300+ miles mostly 2 lane roads. Great handling machine. Smiled for 300 miles! Again, thanks for making the purchase so easy and trouble-free and thanks for picking me up at the train station. That helped a great deal. Thanks again, You guys are great. By Dave B. Just wanted to say thanks- for a great shopping experience & for your very thoughtful return of Bob's cap, your gift of the cup holders are great and I will enjoy wearing the Kawasaki cap. We hope to see you again soon! By Tracie Was so glad when I heard UC was coming to Powhatan. We've needed a good motorcycle/atv sales & service facility here. I called to set up an appt. to have my TRX250 serviced & spoke w/ Caleb. He was very courteous & got me right in according to my schedule & got everything done that I requested in the same day. When went back to pick it up, again Caleb was very professional. After paying for the work done, I walked out, they had already had the atv loaded up on my trailer. Awesome customer service. I even went back a few weeks later, just to look around at new atv's (may be upgrading). Larry in sales was very helpful explaining every model I looked at. Never once was pushy. I like that in a sale person. Thanks UC for coming to P-tan! Brian Patton "Excellent experience dealing with this group. The salesperson was very knowledgeable and went the extra mile to make things happen. The GM even pointed out something wrong with the bik that I would have never noticed and committed to making it right. You can't ask for anything better. Didn't leave there feeling like I just made a mistake like some other places I have dealt with in the past. Thanks!" | ||||
By: Eric Hopewell, VA "Enjoyed the experience, Salesperson was very helpful." By: Robert Lusby, MD "The place is very friendly and love the way they treat you as a customer. I would recommend friends to this shop. " By: Anonymous Ft Lee, VA
John Faison Garysburg , NC "Purchased a 2013 GSXR 1000 from Ultimate Cycle, The staff is very professional, When I arrived the team already had everything ready for me, all I had to do was look at the bike sign and ride. This dealer beats eveybody prices around. I will come back to this dealer time and time again. Thanks " By: Don Portsmouth, VA Best buying experience I have ever had. The salesperson and stuart took awesome care of us. We drove 2 hours to come do business with them. They beat our local dealer by $3600! "
"I have to tell my story about this. Ultimate Cycle is the best motorcycle shop around. I shopped around for a month looking for a GSX-R1300 Hayabusa. At my local shop the selection and prices was not great. I hit up Cycle Trader online and the price floored me. I rode up to Ultimate Cycle to see for myself. Steve of Ultimate Cycles' says "Pick you bike." I was blown away with the selection ,knowledge and professionalism that I was shown. I am telling anyone who like to buy a new or used bike Ultimate Cycle is the right place. I am sold you have a life long customer."
"Just picked up my ZX 14 from Ultimate Cycle yesterday. I went in on Tuesday and picked it out, put down my deposit. Told them I'd be back Saturday morning to pick it up. When I got there, Larry had the bike ready for me, all the paperwork ready for me, all I had to do was my insurance papers. Everybody there made me feel welcome. I couldn't ask for a more streamlined bike buying process(and I've bought 3 others in the past that took half a day to complete). I will definitely recommend Ultimate Cycle to my friends, not only for the very fair pricing but also for the level of professionalism and overall good vibe in the shop." By: Sam Falmouth, VA "Ultimate Cycle was very easy to deal with and they offer the lowest prices. I purchased my new Kawasaki Brute Force 750 over the phone. My credit application was completed online and the rest of my purchase was by phone. They had everything ready for us when we arrived. The staff is very helpful and friendly. I will recommend Ultimate Cycle to all of my friends. " By: Carla Deerfield, VA "I have been dealing with the guys at Ultimate Cycle for years now. Hands DOWN! the best around PERIOD!!! The owner "Pete" always greets me by name when I come in, Steven in parts will go out of his way to get the parts I need fast! Chris in service, is very friendly and speedy in getting your ride in and completed on time and done right! All the other staff are very friendly and willing to do what ever it takes to make sure "you" the customer are taken care of. I really enjoy going to Ultimate Cycle as I feel that I'm treated like family there. There is no other bike shop that I would rather spend my time and hard earned money with than Ultimate Cycle. If you are tired of being treated like crap, having the wool pulled over your eyes, getting smacked by hidden dealership fee's, crappy customer service, and outlandish prices at othe bike shops. Look no further!! Come to Ultimate Cycle and see what a REAL! motorcycle dealership is like..... You Guys Rock!!!! Thanks again for the years of being the #1 bike shop for me. I look forward to many more years of service with you guys!!! Tom" By: Tom Richmond, VA Great! I was in and out with a brand new bike in 15 minutes, no lie. I've purchased here 3 times now and the entire staff is friendly and very helpful. If you're in the market for a bike, trike, cruiser, atv or scooter THIS is the place to go!!" By: Randy Chesterfield, VA "The service is great! The Store Manager is awesome! and sale team is cool.. got my replacement bike dyno and service and it ran super fast and super good!!" By: derrick richmond, VA "The true test of a company is in how they handle the problems. My new bike had problems from the factory which were only resolved after EPA had passed a new ECU. The crew at Ultimate Cyle stayed the course until the problem was fixed. Thanks Steve, Pete and Chris for your diligence. The DL1000 V-Strom is now perfect and the best all-around motorcycle I have owned in 32 years of riding." By: Barry Richmond, VA "This place was great! About a month before making a purchase of my own, my good friend bought a 2012 Ninja 1000 ABS. When he decided to start looking for a motorcycle, we came to ultimate cycle and that Ninja 1000 was the very first motorcycle he sat on. We ended up going to 5-6 other dealers, including a Ducatti dealership, but his fate was sealed. A couple of weeks later, he bought that Ninja 1000, the very first one he sat on! And a month later, I came back and bought a 2013 Ninja 650 -- Pearl Stardust White :) The dealers are very helpful and enthusiastic about the sport. 5 stars all the way!" By: Mike Henrico, VA "Ultimate Cycle made buying my bike easy. They were big help in getting my bike ready to be picked up before they normally open so I could be beat the weather. It is service like this that will have me recommending Ultimate Cycle to my friends. "
By: Anonymous Fredericksburg, VA "I purchased a Boulevard from Ultimate Cycle this year. The transaction was smooth and professional, the service department has been excellent and the parts department has been over the top. I am treated like family every time I work with Ultimate Cycle personnel. Kudos to an excellent dealership. Incidentially, the Boulevard 800 is an awesome ride. My wife and I ride two up and this bike handles it comfortably, stylishly, and with plenty of power to get the job done." By: Anonymous King George, VA "Best dealership around by far! I stopped by oneday to look around and Kevin got me on a new gsxr 750. I definitely will be visiting getting parts and gear, I recommend ultimate cycle to anybody looking to make purchase. Thanks Kevin and I'll see yall soon." By: Darrell farmville, VA "Our experience with this dealership went above and beyond anything we ever expected! Not only did the sale departmentgo out of its way to help us get my Kawasaki Vaquero, but even AFTER the sale was complete, they continued to be there for us with any questions. I ordered a new helmet and it was delivered to my home sooner than I expected. My first 600 mile servicing was outstanding! I was given a time and the bike was ready when promised. Everybody treats us like family every time we return. I recommend Ultimate Cycle to EVERYBODY I know!!! Thank you for treating us so well!" By: Cheryl Charlotte Hall, MD "Best experience every at a dealership. Drove 4 hours to purchase a scooter. Zach had all the paperwork ready and turn me around in little over a hour. Will refer everyone I see to them" By: Eric Lexington, NC " I want to thank you for your outstanding sales service. You have made my wife the happiest person in the world. I first started talking to you over a month ago about buying a Vaquero from you. You were recommended by a good friend of mine. We then spoke about the bike a week before I came in to purchase it. You were extremely helpful both on the phone and in person when I finally came in on Saturday the 12th of May. Yourself and the rest of the staff at Ultimate Cycle went out of their way to make my wife and I feel at home during our purchasing experience. I want to thank you again and with out a doubt I will be recommending your establishment to everyone I know for purchasing parts , accessories, and motorcycles. " By: CHARLES CHARLOTTE HALL , MD "I was shopping for my first bike on Cycletrader.com and I saw the bike I wanted. When I got to Ultimate Cycle I was greeted by Pete. He was very knowledgable and helped the noob out with all types of info. HE SOLD me with the presentation and his upbeat personality. Transaction was fast and non painful. When I visit now the staff is courteous every time. I'm in and out.. So when you see the Custom Orange painted GIXXER 1000 just know I'm a happy cyclist cuz ULTIMATECYCLE has my back" By: Shaun Richmond, VA "OUTSTANDING experience! I bought a Kawasaki ZX6R and the transaction couldn't have been more flawless. Pete was a joy to work with from beginning to end and everyone I met during my walk-through made me feel totally at home and happy with my purchase. WELL WORTH the drive I made - I won't buy another motorcycle from another dealer! Stop looking around and buy from these folks - you won't regret it! " By: Shane Concord, VA 5 STARS !
"Just want to say it was a Pleasure buying my SUZUKI DR 650 from Ultimate cycle. Over the years I have bought well over 35 motorcycles,and have dealt with many sales staff,some good, some bad...But Honest to God the best I have ever had to deal with was, "ZACH". He always returned my calls,Had my bike ready when he said it would be. He is a real nice guy,when your interested in buying a motorcycle from Ultimate Cycle, be sure to ask for Zach...you won't go wrong !!! Thanks " By: John Richmond, VA I have been riding for over 20 years and am in Sales. I made one phone call to Pete at U/C and was given a very aggressive price for the GSX1250 I was interested in. I came in the next week and sealed the deal in less than 30 min. All purchases should be this easy. I appreciate the service given thus far and hope it continues after the sale. I would recommend U/C to anyone looking for a bike. " By: Mark Mechanicsville, VA "Pete at Ultimate personally bent over backwards to get the deal done. Even after significant changes were made after the initial deal was complete, he still worked with me. He did not have to, but he did anyway. He cares about his customers. We are very happy with our experience at this dealership." By: Anonymous Chesterfield, VA "I was in the market for a good entry-level bike and Zach N. at ultimate cycle showed me the Kymco Quannon 150. It was everything i was looking for and i couldn't have asked for a better sales experience. Zach was very helpful and knowledgeable about the bike, and when i was having some issues with getting the purchase finalized, he went the above and beyond to make sure that i was able to get the bike i wanted. I am officially a lifetime customer, Thanks for everything Ultimate Cycle! " By: Joey richmond, VA "I ended up buying a new Kawasaki Ninja 250 due to the fact that I am just learning and I couldnt be happier. Pete with the sales team was great and Victor in the parts department was a lot of help considering I had no idea what I was looking for. If u are in the central Virginia area I would strongly advise you to consider shopping at Ultimate Cycle. Best prices and service that cant be beat. By: Brandon Petersburg, VA I traded in my first motorcycle (2009 Honda Rebel) for a new 2010 Kawasaki Vulcan 900 Custom. The sales person, Pete, was awesome. The new motorcycle is fantastic. I am very happy, and recommend Ultimate Cycle to anyone wanting to purchase a motorcycle. Keith Mechanicsville, VA" By: Keith Mechanicsville, VA I went looking for a 2011 black and red Suzuki Hayabusa as a customer on a mission to get the best price possible. I left Ultimate Cycle with my expectations blown away (and with the new motorcycle of course). From my first call last year to the day I drove the bike away in Feb 2012, it was clear I was dealing with straight shooters at this exceptional dealership. Zach greeted me and took me through the process seamlessly. He was even able to overlook my anxious attitude at first. Everyone in the shop was a class act! I was laughed at by other Virginia dealers, closer to me, when I called to try to get them to match the price. I vow to return to this place on a ride someday; I strongly suggest you check them out!" By: Brad VA Beach, VA
By: B. RICHMOND, VA "I bought a pre-owned yamaha 750 virago sight unseen, and showed up to pick it up. It was my first bike (and still is) and they treated me well, put a brand new inspection on it, and I am loving this bike. The staff I dealt with with really great, thanks, I'll drive it back some day." By: Anonymous newport, VA These guys are the best! I just picked up my Boulevard M109R Limited Edition today. I called up, said I wanted it, put the deposit down to hold it from those of you that wanted it too, and ended up with it 48 hours later. We were in and out in about 30 minutes. Zach took great care of me and made sure the bike was exactly how I wanted it when I got there. They were friendly, walked me through the ins and outs of the bike and I simply couldn't be happier! Also the price was WAY below anyone else on the web or at any other dealership. If you want a bike you have to come to these guys. Their gear department was awesome too. Attentive, great customer service, and gave some spot on advice and suggestions on helmets, gloves, and the blue tooth headset I picked up. Come to these guys or end up paying too much and getting less than stellar service. Thanks again guys! -Andrew" By: Andrew Durham, NC I flew in from Rochester, NY, to pick up my wife's new Burgman Exec, and had the best buying experience in memory! Pete, introduced me to everybody, who were friendly and helpful! They hooked up my electrical wire to the battery, so that I could use my heated riding gear. Along the ride back home, I ran into a tricky situation that Pete was able to pin point and help me,by phone, to remedy a problem under the most trying conditions! I am truly grateful,for his help! Regards, Harlan R Haffey, Rochester, NY" By: Harlan Rochester, NY "Purchased a new 750 from Ultimate Cycle, (Steve). Made a great deal and had great communication from Steve throughout the entire process. I highly recommend Ultimate Cycle for anyone purchasing a motorcycle/ATV anywhere in the US. " By: Rick Indianapolis, IN "Bought a used motorcycle that developed bearing trouble shortly after leaving Ultimate- turned out to be caused by a missing spacer that no-one could have forseen short of disassembling the rear wheel. Ultimate really stepped up and I very much appreciate it. Steve was up-front and responsive before and after the purchase. I wouldn't hesitate to buy anything from them in future, large or small- many thanks again Ultimate! " By: Greg Baltimore, MD "This is one dealership that don't play games with you. I got all my questions answered. Pete Daniel was warm and friendly, he was willing to bend over backwards to keep his customers satisfied. Thank you Pete, I love my red scooter, I'll be back for a bigger one very soon. Renee Swigonski" By: Renee Mineral, VA "we just purchasd our second atv from ultimate. We had big wheels and tires put on and a winch. Everyone was great and I will be back for my first service after this weekend! Thanks." By: E. POWHATAN, VA "I just bought 2 bikes SUZUKI GSX-R 1000 from Ultimatecycle. I went all the way from Kansas to Ultimatecycle in Richmond, VA to buy them. I was looking for 2 bikes nobody has them together. They just have one, but Ultimatecycle has both of them and more. It is really a big dealership. I called (Pete) he is very nice person. He helped me a lot he picked me up from the Airport which is 20 mins. far from the dealership. Even in future if I want to buy a bike, I would buy it from Utimatecycle. " By: Mohammed Manhattan, KS I bought a Vulcan Voyager from Ultimate Cycle. I had attempedt to do business with a closer to my home Kawasaki Dealer but after 21 days being told my bike had been shipped from West Coast. Two different times i was told the bike was to be deliveried. Won't call names,but buying 2 bikes with cash. I then set out to end any deals with that dealer.My mind then said stop by Ultimate Cycle, been there before. Well it was a whole different ball game. Didn't feel that bum rush,where you walk in sales people run you over! First contact was with Pete Daniel. Told him what I wanted and he gave me options . I then advised him what I needed to do first and I would return. On my return it was Steve Carpenter that I dealt with. Steve's first contact was just as great and warm. Carried me to parts for helmets and a cover while he started the paper work.Parts Department was great as well. Steve walked me through all my paper work answered any & all my questions I had at that time. On the day of pick up. Steve was even greater.He wouldn't let me have the keys until we went over everything about the bike. It was step1 at a time then questions. Answers then to step 2 and on until we finished. Steve even gave advice on some short road trips to perpare for a trip to bike week. Steve again asked if I had any more questions. Told him no but if any came up I would call or be back. We loaded the bike and strapped it down.Steve requested that I call him when I got home with the bike and unloaded. Did make the call bike was home safe and sound. Ultimate Cycles and all staff rates a 5 star. Steve Carpenter rates a 5 star and sales person of the week." By: Arthello Richmond, VA
"We just purchased a new bike from Ultimate Cycle.The sales and accessories people ( David!) helped us customize our new bike with wheels exhaust and a custom map on the dyno. You guys are the best in richmond! Thanks! " By: Anonymous Powhatan, VA "I purchased a 2011 Vaquero from Pete Daniels. Not only was his price the lowest compared to everyone else, he was 100% no nonsense throughout the whole deal. Ultimate Cycle comes highly recommended from me for their straight forward, no sales hype approach to doing business: Brian " By: Anonymous Williamsburg, VA "Ultimate Cycle was great to work with! Pete was very informative and easy to deal with as I was calling from out of town. U.C. had the Mule ready to go (with the accessories) when I arrived. Great job guys! Best prices and customer service around!" By: Jason Staunton, VA |